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Evidence Guide: SRXRES002B - Improve client awareness and implementation of environmental management practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SRXRES002B - Improve client awareness and implementation of environmental management practices

What evidence can you provide to prove your understanding of each of the following citeria?

Identify level of staff awareness and implementation of environmental management practices

  1. Develop criteria for determining staff awareness and effectiveness of implementation of existing practices
  2. Apply criteria in order to determine relative effectiveness
  3. Identify the need for modification or improvement of staff implementation of existing environmental practices
  4. Determine new areas which require implementation of environmental management practices in accordance with the organisation's policies and environmental management plan
Develop criteria for determining staff awareness and effectiveness of implementation of existing practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply criteria in order to determine relative effectiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the need for modification or improvement of staff implementation of existing environmental practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine new areas which require implementation of environmental management practices in accordance with the organisation's policies and environmental management plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and rank methods to improve staff awareness and implementation of environmental management practices

  1. Identify, research and collate relevant information to assist staff awareness in environmental management
  2. Apply specialist knowledge and skills to determine the most suitable method
  3. Establish criteria to develop an effective ranking of practices
  4. Determine methods for improving staff awareness and reaching identified areas of need
  5. Establish information needs and opportunities for community involvement in improving awareness
Identify, research and collate relevant information to assist staff awareness in environmental management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply specialist knowledge and skills to determine the most suitable method

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish criteria to develop an effective ranking of practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine methods for improving staff awareness and reaching identified areas of need

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish information needs and opportunities for community involvement in improving awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement appropriate methods to improve staff awareness

  1. Identify and procure financial resources within budget cycles to support the achievement of required outcomes
  2. Identify, train and assign personnel to tasks so that strategy requirements for skills and knowledge are met
  3. Identify physical facilities and equipment and procure within budget cycles
  4. Prepare information materials and distribute to ensure required awareness levels are achieved
  5. Achieve improvement in staff awareness of environmental issues in accordance with local policy, procedures and relevant legislative requirements
Identify and procure financial resources within budget cycles to support the achievement of required outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, train and assign personnel to tasks so that strategy requirements for skills and knowledge are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify physical facilities and equipment and procure within budget cycles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare information materials and distribute to ensure required awareness levels are achieved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Achieve improvement in staff awareness of environmental issues in accordance with local policy, procedures and relevant legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review the levels of community awareness

  1. Collect regular data and analyse to provide accurate measures of performance
  2. Make comparisons with required outcomes to assess performance
  3. Make recommendations for changes to methods and systems
  4. Implement changes to methods and systems to ensure outcomes are achieved
  5. Apply information obtained during monitoring and review to develop new methods and systems which are based on accumulated knowledge and experience
Collect regular data and analyse to provide accurate measures of performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make comparisons with required outcomes to assess performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make recommendations for changes to methods and systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement changes to methods and systems to ensure outcomes are achieved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply information obtained during monitoring and review to develop new methods and systems which are based on accumulated knowledge and experience

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inform external clients of environmental management practices

  1. Identify and use advantages of informing external clients of organisation's environmental management practices to determine methods to improve their awareness
  2. Identify opportunities to inform external clients of organisation's environmental management practices and notify supervisors/management of new opportunities
  3. Identify resources and information required to inform external clients and access within budget cycles
  4. Use interactions with clients as an opportunity to inform them of the organisation's environmental management practices
  5. Develop strategies to enable clients to participate in the implementation of the environmental management practices
Identify and use advantages of informing external clients of organisation's environmental management practices to determine methods to improve their awareness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify opportunities to inform external clients of organisation's environmental management practices and notify supervisors/management of new opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify resources and information required to inform external clients and access within budget cycles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use interactions with clients as an opportunity to inform them of the organisation's environmental management practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to enable clients to participate in the implementation of the environmental management practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm sufficient knowledge of methods to determine staff awareness of the organisation's environmental management strategies and the effectiveness of staff implementation of the strategies in the work environment as it applies to sectors in the industry (sport, community recreation, outdoor recreation or fitness). This knowledge also applies to client awareness

Assessment of performance should be over a period of time covering all categories of the Range Statements that are applicable in the learners work environment

Assessment must confirm the ability to apply this knowledge and appropriate techniques to

determine the level of staff implementation of the organisation's environmental management practices

develop appropriate methods to improve staff implementation of the organisation's environmental management practices

accurately assess any improvement in implementation

assess client awareness of the organisation's environmental management practices

improve external client awareness of the organisation's environmental management practices

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following unit(s)

Nil

This unit must be assessed in conjunction with the following unit(s)

Nil

For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s)

Nil

Required knowledge and skills

Required knowledge

Environmental issues relevant to work practices and productivity

Environmental management practices

Community needs and expectations

Organisation structure and services

Training requirements/networks

Workplace health and safety legislation and relevant environmental legislation

Required skills

Research skills to identify information relevant to issues

Consultation skills to deal with people at all levels

Presentation skills to report to management and clients on initiatives

Programming skills

Strategic planning skills to integrate minor program goals with organisation goals

Budgeting skills to manage finances for programs

Evaluation skills to monitor effectiveness

Resource implications

Physical resources - Assessment of this unit of competency requires access to

a real work environment

associated resources and information on environmental management practice

Human resources - Assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must

be competent in this unit but preferably be competent in the unit at the level above

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations

Consistency in performance

Due to issues such as variation in environmental issues and practices, this unit of competency must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to the work environment

Context for assessment

This unit of competency must be assessed in the context of a real audience and sport or recreation organisation. The environment should be safe with the hazards, circumstances and equipment likely to be encountered in a real workplace

Assessment of this unit of competency will usually include observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

KEY COMPETENCIES

Collect, Analyse&Organise Information

Communicate Ideas&Information

Plan&Organise Activities

Work with Others&in Teams

Use Mathematical Ideas&Techniques

Solve Problems

Use Technology

2

2

1

1

-

1

1

These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.

The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting, analysing and organising information - Collecting and analysing qualitative and quantitative information from internal and external sources

Communicating ideas and information - Informing and liaising with staff and others

Planning and organising activities - Planning and organising activities to raise staff and client awareness of environmental management practices

Working with teams and others - Collaborating with other personnel, staff and clients

Using mathematical ideas and techniques - Not applicable

Solving problems - Identifying problems in staff awareness of environmental management practices

Using technology - Using relevant technology to conduct research and implement strategies

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.

Required Skills and Knowledge

Not applicable.

Range Statement

Range Statements

The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency

CATEGORIES

Effectiveness

[all categories]

the range of methods used

consistency of involvement

level and quality of training provided

level and quality of involvement

funding and resources required

quality and level of benefit derived

outcomes achieved and goals for improvement

Environmental management practices

[all categories]

awareness of types of practices that may include

business sustainability

human and physical resources

environmental load reduction

waste minimisation

ecological considerations

Legislative requirements

[all categories]

State/Territory statutory requirements

local laws, by - laws, ordinances and policy

Methods for improving staff awareness

[all categories]

methods include

significant use of resources

minimal input of resources

use of existing systems within the organisation

high quality materials

use of experts or consultants with relevant skills

Staff awareness

[all categories]

aspects of staff awareness includes

level of knowledge

need for information

awareness of methods of information distribution

methods for suggesting improvements in systems

internal system within the organisation